1. GENERAL
1.1 The Terms and this privacy statement (the “Privacy Policy”) govern how you may use the Platforms. The Privacy Policy outlines our policies and practises for gathering, using, disclosing, processing, transferring, and storing the information you give to us. You agree to be bound by the provisions of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure, or transfer of your information in accordance with the terms of the Privacy Policy by using, browsing, accessing, or making purchases from the Platform. The User’s information will not be used by us in any other way than what is specified in this privacy statement. If a term is capitalised and is not otherwise defined, it shall have the same meaning as that term is defined in the Terms.
The publication of this privacy statement complies with Rule 4 of the Information Technology (Reasonable Security Practises and Procedures and Sensitive Personal Information or Data) Rules, 2011, as well as Rule 3(1) of the provisions of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
This privacy statement outlines the categories of information that we may collect from Users, including the sensitive personal data or information (as defined below), its nature, intended uses, collection methods, recipients, and other details.
You have the right to revoke your consent at any time for the gathering and use of any and all of your information, including any Personal Information (as defined below) or Sensitive Personal Data or Information. Please be aware, though, that in the event that you withdraw your consent, we might no longer be able to offer you the associated service. The processing of Personal Information based on your prior consent prior to the withdrawal will not be impacted by your decision to withdraw your consent, it is hereby made clear.
Please take a time to go over our privacy statement. We advise you not to use or access the Platforms if you disagree with any clauses in the Terms or this Privacy Policy.
2. TYPE OF INFORMATION COLLECTED
Every time you visit, access, use, or explore the Platforms, you could be prompted to enter your information. We may use and share information in accordance with the terms of this privacy statement. In order to deliver and enhance our products, services, content, and advertising, we may also combine it with other information.
You agree to submit information that is accurate, truthful, and up to date. You can email us at wecare@forevernew.in to request access to, modify, alter, or completely delete your information.
The Platforms are not intended for use by children. We never intentionally gather personal data from users under the age of 18 (Eighteen). If it is discovered that we have obtained the personal information of a person under the age of 18 (Eighteen), we shall take reasonable steps to have it removed. If a parent or legal guardian learns that their kid has shared personal information on the Platforms without their permission, he or she must get in touch with us to request the deletion of that information. If a person under the age of 18 (Eighteen) uses the services in violation of the Privacy Policy and Terms, we will not be held accountable or responsible for any damages that result.
Your name, mailing address, phone number, email address, and contact preferences may all be collected by us, along with any other usage and interaction information you may have with us or our affiliates. We may gather data that, when combined with other pieces of information we have on hand, fairly enables us to identify you (hence, “Personal Information”). Without restriction, the following categories of information may be included in this personal information and other data:
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Contact information: initial and last name, postal address, nationality, employer, phone number, and any contact information of a similar nature.
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Financial information: Payment instrument details, transactions, transaction history, preferences, methods of payment, modes of payment, patterns or trends in expenditure, and other data of a similar nature.
- Technical information: Internet Protocol (IP) address, usage data for devices and mobile apps, and similar data are all collected automatically using tools like cookies and other similar technologies. data.
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Transaction information: the transaction’s date, total, history, preferences, and other relevant information.
- Product and service information: When you request goods and/or services directly from us or take part in marketing initiatives, we may collect information about your account membership number, registration and payment details, and information unique to a particular program.
- Personal information: Age, sex, birthdate, marital status, country of citizenship, information on government-issued identification documents, thumbprint, line of work, or any other personal data supplied in product reviews or in responses to surveys or questionnaires.
3. USE OF INFORMATION COLLECTED
We may collect, use or process your information including Personal Information and Sensitive Personal Data or Information for the following purposes:
- For creating and giving you access to your registered account on the Platforms.
- In order to enhance and personalise your experience, we develop, deliver, process, and upgrade our products, services, and content.
- To keep you informed about our products, services, deals, upgrades, and forthcoming events. This includes telling you about order confirmations, bills, technical notices, and security alerts.
- to improve Our Products, Services, and Customer Communications through internal analytical and research activities like auditing, data analysis, and research.
- to abide by a request from a political or judicial body or to satisfy any legal or regulatory requirement.
- to settle any request, argument, complaint, or grievance you may have regarding your usage of the platforms.
- identifying and keeping an eye on any fraudulent or improper conduct on the Platforms
4. DISCLOSURE OF INFORMATION COLLECTED
We could occasionally be compelled to give our trusted third-party service providers that help us make it easier to offer services and make Product purchases on the Platforms access to the information we’ve gathered from you. To conduct transactions on the Platforms, for instance, we might disclose your information to a third-party payment gateway provider. You agree to any such sharing of your information to third-party service providers by using the Platforms. We make sure that these third-party service providers are subject to appropriate confidentiality duties and/or use, preserve, and adhere to generally recognised industry and security standards with regard to such information.
We may also release your information if required to do so by law or court order, or if we determine in our sole discretion that doing so is necessary to defend our rights or the rights of other Users, to stop harm to persons or property, to fight fraud, or to reduce the risk of credit risk.
As part of a reorganisation, asset sale, division, or transfer of all or a portion of us, we may also disclose or transfer your information to any third party. We will make sure that any third party to whom we transfer or sell our assets will manage your Personal Information with adequate confidentiality and security procedures, at the very least as protective as those outlined in this Privacy Policy. If the new entity’s intended processing of your information differs considerably from that described in this Privacy Policy, you will have the option to refuse any such transfer.
In the event that we go through a business restructuring, asset sale, division, or transfer of all or a portion of our business, we may also disclose or transfer your information to any third party. We will make sure that any third party to whom we transfer or sell our assets has suitable security and confidentiality safeguards in place to manage your personal information that are at least as protective as those outlined in this privacy statement. If the proposed processing of your information by the new organisation deviates significantly from what is described in this Privacy Policy, you will have the option to refuse any such transfer.
Your credit/debit card number or bank account information—collectively referred to as “Financial Information”—may need to be gathered from you by a third-party payment gateway provider. All financial information that these third-party payment gateway providers gather from you will only be used to process payments and bills. Your financial information is handled using encrypted, secure digital platforms used by authorised payment gateways, in accordance with the generally accepted standards for technology. We won’t be involved in the authentication procedure used to verify the Financial Information, thus we won’t be held responsible for it. Only you will be responsible for carrying out this step. In the event that third-party payment gateway providers violate any terms, representations, or warranties they make, we will not be held liable or accountable. Additionally, we are under no obligation to arbitrate or settle any disagreements you may have with such third-party payment service providers.
You are strongly advised to use reasonable caution when providing Personal Information or Financial Information while using the services given that the Internet is susceptible to security breaches. While we make every effort to ensure that your information, including Personal Information, Financial Information, and Sensitive Personal Information or Data is duly protected by undertaking security measures prescribed under applicable laws.
Your information might be distributed to various group entities, affiliates, courier services, agents, and third parties in several nations. We make sure that your information is protected and secure when it is transmitted to another country (including access), and we make sure that the organisation with whom the data is shared upholds the same standard of data security.
5. SECURITY
We place a high priority on the security of your personal information. To safeguard the Personal Information under its control from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction, or accidental loss, we have put in place the security policies, rules, and technical safeguards required by applicable law. These safeguards include firewalls, transport layer security, and other physical and electronic security measures. Your information is safeguarded by our security mechanisms when you submit it on the Platforms. Please be aware that we follow all legal laws, rules, and regulations as well as internationally recognised standards.
Your information is kept on protected networks and is only accessed by a small group of people with access rights or other requirements for the information for the purposes specified in this privacy policy. These authorized individuals have a duty to maintain the privacy of such information.
You understand and acknowledge that while we make every effort to transmit and store all the information you provide in a secure operating environment that is not accessible to the public, there is no such thing as perfect security, and we cannot guarantee that there won’t be any unintentional disclosures of any information or potential security breaches. You acknowledge and agree that we are not liable for acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, technical difficulties, breaches of security and encryption, etc., nor for any actions of third parties who obtain your personal information.
5. COOKIES POLICY
Due to the Internet’s communication standards, whenever you visit, access, or browse the Platforms, we automatically receive the Uniform Resource Locator of the website from which you do so, information about the website you visit after leaving the Platforms, the internet protocol (“IP”) address of each User’s computer operating system, the type of web browser each User is using, their email habits, and the name of their internet service provider. This data is only used to assess general user trends and assist us in bettering our services. Please be aware that the User’s IP address and personally identifiable information are not shared with third parties unless the User authorizes it or unless doing so is required by law.
This data is only used to assess general user trends and assist us in bettering our services. Note that, except as required by law or to supply or facilitate the User with the services, the connection between the User’s IP address and their personally identifiable information is not disclosed to third parties without the User’s consent. Despite the foregoing, the User acknowledges that we reserve the right to share some of the overall results, including the personal information provided by Users in an anonymous, aggregate form and not the specific data, with advertisers, sponsors, investors, strategic partners, and other parties in order to support business expansion. The web browser’s settings determine how much data is transferred to us.
The Platforms keep some data via temporary cookies. We don’t keep any personal data in the cookies. Information gathered by us through any method is solely our property, and we and third-party service providers may use it for technical administration of the Platforms, user administration, research, development, and other purposes. This information does not personally identify the User as an individual (such as the usage patterns mentioned above).
You are aware that you can configure your web browsers to disable or erase cookies. It may impede, degrade, or restrict access to some areas of the Platforms if you decide to disable cookies on your computer or mobile device.
We might permit other businesses or agencies to show you adverts. These businesses or organisations include third-party ad servers, advertising agencies, ad technology suppliers, and research companies. We might show you some ads that correspond to a particular broad profile. We don’t use your personal information to send you targeted ads. We may let permitted third parties to install or recognise a special cookie on the User’s browser in the course of providing adverts or optimising the services to its Users.
You acknowledge and agree that the websites of third parties that appear as search results or links on the Platforms are not under our control. These other websites may set their own cookies or other files on users’ computers, gather data, or ask for personal information from users; we have no control over these activities and are not liable or responsible for them. We neither guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on such websites, nor do we make any representations about the privacy practices or policies of such third parties or the terms of use of such websites. The inclusion or deletion of any website is not an endorsement of that website by us.
For the administration of services, research and development, training, business intelligence, business development, or user administration, we may maintain records of phone calls made to and received from Users. When needed by law or in order to offer or facilitate the services to the User, we may disclose such telephone records with third parties.
You agree that we may post all testimonials and reviews you provide on the platforms on our products or services. You consent to our right to alter any testimonials and reviews you submit, and to reproduce or post those changed or paraphrased testimonials and reviews on the Platforms. Contact us at wecare@forevernew.in if the User has any questions or concerns about the reproduction or publication of any testimonial or review you have submitted.